Curriculum



Elvio Pires

Email: elvio2010@gmail.com

 Rua do Sol
Vilamoura

 963 699 327


My professional experience includes hotel operations, 
food service industry in a variety of establishments.
I have exceptional hospitality skills and creativity to complement the experience.
I hold a number of industry certifications,  several courses, including restaurant management. 


Overview & Skills



§  Excellent written and verbal communications
§  Technically-minded, ability to explain, elaborate, and then justify
§  Eye for detail and very creative
§  Efficient organisational skills and time management
§  Flexible and adaptable to various working environments/conditions
§  Experienced trouble shooter
§  Very resourceful

Work Experience

                        
Uniko Vilamoura  2016, 2017 & 2018                                                                          Operations manager
Turnaround business, created and implemented new concept 

Bar: https://issuu.com/elviopires/docs/tentativa_7_black_boards_so_imagens
Restaurante : https://issuu.com/elviopires/docs/ementa_so_com_imagens
Sobremesas : https://issuu.com/elviopires/docs/sobremesas_uniko
https://www.facebook.com/unikovilamoura/

Luna Rossa Marina   2016, 2017 & 2018                                                                     Operations manager
Increased sales, implemented new food menu and new cocktail menu, lowered staff costs


Thai Restaurante & Sushi  2016, 2017 & 2018                                                           Operations manager
Improved service, Implemented new concept, Increased sales

Restaurante: https://issuu.com/elviopires/docs/menu_thai_marina_completo
Bar: https://issuu.com/elviopires/docs/cocktails_thai_marina_com_capas
https://www.facebook.com/thaimarinavilamoura/

Thai Vilamoura 2016, 2017 & 2018                                                                             Operations manager
 Improved service, Implemented new bar concept, Increased sales

https://issuu.com/elviopires/docs/cocktails_thai_vilamoura_jpeg
https://www.facebook.com/thaimarinavilamoura/

Number 1, (Agora, Da Vinci) Almancil  2015.                                                                                Manager
Reorganisation of the business it self, Staff training and implementing new menus
https://issuu.com/elviopires/docs/bar_menu_sem_precos
https://www.facebook.com/davincialgarve/
Forest Park Hotel, - UK 2013 - 2015                                                                           Operations & Project Manager
§  Restaurant and Grill
§  Events 
§  Bar & conservatory 

Smugglers -  2 units  2009 - 2013                                                                                                         General Manager
§  Restaurant & grill
§  Cocktail Bar
§  Lounge bar



Carlton Hotel   2006 - 2009                                                                                             Operations & Project Manager
§  Pub
§  Latino Grill house and cocktail bar
§  The Godfather
§  Havana Bar
§  The Boat House

 Head hunted in Lisbon to resolve a serial of problems with the Carlton hotel, including the year to year losses. left the hotel taking just shy of an anual 200k profit.
Created the Latino Steakhouse, the Italian restaurant, Godfather and the Wicked wolf pub.

Mise en Place & Polar International - Lisbon  1998 – 2006           Operations Manager / Director

 Two organisations with the objective of take businesses in trouble, make them profitable, then sell.
It was also tuned for fast profit investments like, world expositions.

 I used to manage several units at the same time :
  • Managing the food and beverage provision
  • Supervising catering and waiting staff
  • Planning menus in consultation with chefs
  • Recruiting and training permanent and casual staff
  • Organising, leading and motivating the team
  • Planning staff shifts and rotas
  • Ensuring health and safety regulations were strictly observed
  • Budgeting and establishing financial targets and forecasts
  • Monitoring the quality of the product and service provided
  • Keeping financial and administrative records
  • Managing the payroll and monitoring spending levels
  • Maintaining stock levels and ordering new supplies as required
  • Interacting with customers if involved with front of house work
  • Liaising with suppliers and clients
  • Ensuring compliance with all fire, licensing, and employment regulations
  • Maximising sales and meeting profit and financial expectations.
  • Planning new promotions and initiatives, and contributing to business development
  • Dealing with staffing and client issues
  • Keeping abreast of trends and developments in the industry, such as menus or trends in consumer tastes.


§  Santa Cruz - Grill house
A new restaurant with traditional food from Madeira Island for 50 people.
I was hired has head of operation, train the staff, create the new image and concept.

§  Arcos Restaurant
Quite a large unit with traditional Portuguese food and live music with Fado, high standard service.
This restaurant became quite trendy and many of the Portuguese VIP's and Politicians used to go.

§  Casa das Espetadas Brasserie
Created a Brand new concept grill house for 300 people that on a Sunday lunch used to serve more than 600 people. The idea was to create a franchise-able product and sell.

§  Pirata Disco bar
A tropical teemed club with live bands from South America, mainly Brazil.
It became the most successful unit in Parque das nações in Lisbon

§  Lisbon zoo - 5 units:

§  Crocodile cafe
Created a cafe/terrace surrounded by crocodiles, it became so interesting that McDonald's bought it.

§  Casa das Espetadas 2
Second unit of  the Brand new concept grill house, in this case, it was for 150 people

§  Esplanada do Lago
A Beer Garden in the middle of the lake, very popular

§  Bull's Burgers
Small kiosk, a one man band that was only making burgers to go, didn't work.  

§  Kiosque do Café  
Small kiosk, a one man band that was only making coffee to go, didn't work.                                                                                               

Expo 2000 (Germany) 6 months project - 4 units:

Fast profit investment : 968.000 euros profit

§  Sabores do Mediterraneo
Small unit with high capacity out put where people could try different types of delicacies from the countries in the Mediterranean sea, but, wasn't very successful. Due to several changes that expo made. They ended up giving all the invested money back.  

§  O Portugues traditional restaurant
Top class restaurant where most VIP's that visited the Portuguese pavilion would dine, from countries presidents to movie stars. 

§  Latino Restaurant and disco
The most successful unit in whole expo, served over 3000 people per day.
opened 22 hours per day. 
Self-service that served Breakfast, lunch, afternoon snacks and dinner with specialities from the South America Countries and at 10pm would turn in to a disco.

§  Guia - Algarve Traditional restaurant 
Chicken specialities with a terrace bar where was served Caipirinhas, very successful. 

Expo 98 (Lisbon)  - 3 units

With traditional food from Portugal on fast food format.
One of the most successful projects in the exposition
Fast investment and fast profit : 258 m escudos (+/- 1.1 million pounds after tax)


Madeirense - Lisbon 1995 - 1998                                                                Restaurant Manager
§  An historical top class restaurant
Fantastic restaurant, where most of the football and entertainment stars would meet for dinner.
My responsibilities were the classic manager job as the owner was semi-retired and asked me to lead a few changes needed. I was head hunted while working for Colombo.

Colombo - Algarve 1992 - 1995                                                                   Restaurant Manager
§  Top class restaurant in Vilamoura
Arrived from Guernsey and I was given an opportunity here, as I wanted to finish my management course. 
Ended up as general manager of one of the best restaurants in Vilamoura.
The owner still one of my best friends.

 Extra curriculum

§  Author of the book ; “Elogio do Empregado de mesa” - (complements of the waiter)

 §  Part of the crime stoppers board

§  Representative of the Portuguese community in Guernsey (president of the association for 6 years)

§  Writer for the townie magazine

§  Organizer of Miss Guernsey for 3 years
http://guernseypress.com/news/2006/07/27/hotel-beauty-pageant-attracts-a-good-crowd/

Consulted for implementing :

The hard rock cafe in Lisbon
The investors were first interested in planet Hollywood cafe, managed to convince them to change to the Hard Rock cafe. In great timing, soon after, the Planet Hollywood filled for bankruptcy.

Start up of the fast food chain : Prego e ca.

______________________________________________________________________________

§  Between 1988 and 1992 I was in Guernsey, to improve my grasp of the English language and acquire work experience. I’ve worked among others at the five star Old government house Hotel,  De Havelet Hotel  and at the Le Nautique restaurant

§  Between 1985 to 1988 while a student, I worked in many different units, from Italian Restaurants, Seafood, Indian, Cocktail bares, night clubs, etc. Always with the idea to learn and acquire experience

  • Education

  • Secondary school
  • Restaurant Management course
  • Bar & Waiter's course
  • Cocktail bar-tending
  • Cooking Course

  • Informatics : 
  • Word
  • Excel
  • Corel draw - graphic design

  • Certified Liquor licence holder in UK
  • Certified by the German Chamber of commerce to direct any hospitality unit in Germany

  • Fast and short courses

  • Oenology (science and study of all aspects of wine and winemaking )
  • Hospitality Marketing
  • Molecular mixology (2)
  • Chocolate making (2)
  • Ice cream (3)

  •  workshops

  • Sushi (2)
  • Thai Food (2)
  • Natural Pastas 
  • Matured meats
  • 21st century leaders
  • Pizza making (2)
  • New Bar trends
  • Table meat cuts
  • Wine tasting (4)

Languages

  • Portuguese – Mother Language
  • English – Excellent
  • French – Good
  • Spanish - Very Good
  • Italian - Fair
  • German - Poor

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